Privacy Policy
This Privacy Policy explains how J . M Digital Marketing LLC ("J . M Digital Marketing," "we," "us," or "our") collects, uses, shares, and protects information when you visit https://jmdigitalmarketing.agency (the "Site"), submit a form, or communicate with us by phone, email, or SMS text message. By using the Site or our services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following information:
- Information you provide directly: your full name, company or brokerage name, email address, mobile phone number, business revenue range, and any other details you enter into forms on the Site or share with us during calls or messages.
- SMS consent records: whether you opted in to SMS messages, which type of messages you consented to, and the date, time, and source of your consent.
- Automatically collected information: IP address, browser type, device type, pages visited, referring URL, and time spent on the Site, collected through cookies and similar technologies.
- Advertising information: if you reach us through an online ad, information about the ad you interacted with.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and provide the information you requested about our services
- Schedule, confirm, and remind you about consultations and appointments
- Send SMS messages you have consented to, including inquiry follow-up, appointment confirmations and reminders, service updates, and, if you separately opted in, promotional messages
- Deliver, manage, and support the services you purchase from us
- Send invoices and process payments
- Improve the Site, our services, and our advertising
- Comply with legal obligations and protect our rights
3. SMS / Text Messaging Program
How you opt in: You opt in to receive SMS messages from J . M Digital Marketing LLC by entering your mobile number on the contact form on our Site and checking one or both optional, unchecked consent boxes: one for messages about your inquiry, appointments, and service updates, and a separate one for promotional and marketing messages. Consent to receive SMS is not required to submit the form and is not a condition of purchase.
Types of messages: inquiry follow-up, consultation scheduling, appointment confirmations and reminders, service updates, and, only if you checked the marketing box, promotional offers and announcements about our services.
Message frequency: Message frequency varies based on your inquiry and appointment status.
Costs: Message and data rates may apply depending on your mobile carrier plan.
Opting out: You can cancel SMS at any time by replying STOP to any message. You will receive one confirmation message, and no further messages will be sent unless you opt in again by replying START.
Help: Reply HELP to any message for assistance, or contact us at [email protected].
Carriers are not liable for delayed or undelivered messages.
No sharing of mobile information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support our services, such as messaging platform and customer service providers, solely to deliver our messages. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with, sold to, or rented to any third parties.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate the Site, remember your preferences, measure traffic, and understand how visitors use the Site. We may use analytics and advertising tools, such as the Meta Pixel and Google Analytics, to measure the performance of our ads. These tools may collect information about your visit, such as pages viewed and actions taken.
You can control or delete cookies through your browser settings. If you disable cookies, some parts of the Site may not work properly. You can also opt out of interest-based advertising through your device settings or the ad platforms' preference tools.
5. How We Share Information
We do not sell your personal information. We share information only:
- With service providers that help us operate our business, such as our CRM and messaging platform, email providers, scheduling tools, and payment processors, who may use it only to provide services to us
- When required by law, court order, or other legal process, or to protect our rights, property, or safety
- In connection with a merger, acquisition, or sale of business assets, subject to this Privacy Policy
SMS opt-in data and consent are never shared with third parties for their marketing purposes, as stated in Section 3.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including access controls that limit personal data to authorized staff and service providers, encrypted connections (HTTPS) on our Site, and secure, reputable software platforms for storing contact and messaging data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We keep personal information for as long as needed to respond to your inquiry, provide our services, keep records of SMS consent and opt-outs, and meet legal obligations. We then delete or de-identify it.
8. Your Rights and Choices
- Unsubscribe from SMS: reply STOP to any text message.
- Unsubscribe from email: click the unsubscribe link in any marketing email.
- Access, update, or correct: request a copy of your information or ask us to correct it.
- Delete: ask us to delete your personal information, subject to legal record-keeping requirements.
To make a request, email [email protected]. We will respond within a reasonable time.
9. Age Restriction
Our Site and services are intended for business professionals aged 18 and older. We do not knowingly collect information from anyone under 18. If you believe we have, contact us and we will delete it.
10. Third-Party Links
The Site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are posted on this page with a new effective date.
12. Contact Us
J . M Digital Marketing LLC
Email: [email protected]
See also our Terms & Conditions.